By visiting and/or purchasing from www.TrophyShapewear.com, you are consenting tp the following terms and conditions.

We offer international shipping through USPS, UPS, and their partners.

On orders below $100: 
Tracked Not insured USPS First Class Mail at a flat rate of $5.99

Tracked & insured USPS Priority Mail at a flat rate of $8.99

Free Local pick up in the Birmingham Alabama, area.

International shipping to other destinations is calculated at checkout.

On orders +$100: 
FREE tracked and insured USPS Priority Mail.

Free Local pick up in the Birmingham Alabama, area.
International shipping to other destinations is calculated at checkout.

Processing Time:
Monday: 10 AM – 5 PM
Tuesday: 10 AM – 5 PM
Wednesday: 10 AM – 5 PM
Thursday: 10 AM – 5 PM
Saturday: 11 AM – 2:30 PM


USA: between 3 to 20 business days.
Canada: between 10 to 25 business days.
UK/Ireland: between 7 to 20 business days.
Australia / New Zealand: between 5 to 20 business days.
Others: 10 to 40 Days.

A tracking number will be emailed to you within 75 business hours to allow you to track your shipment. 

Email notifications will also be sent for the same purpose.

Returns and exchanges

We accept returns for any reason.

 

We do not accept returns on worn and/or torn items, stained items, washed items, items with tags, and protective stickers removed. For hygiene purposes please ensure to try our shapers ABOVE your underwear.

 

Returns Or Exchanges (US) & Refunds In Store Credit Money-Back  Guarantee

 

In the unlikely event that you're not happy with your purchase; or receive a damaged or defective item, we’re happy to exchange the item for a new one.

 

Please Contact Us within 7 days of receiving your product to begin the process.

 

Exchanges claimed after the 7 days time frame (or claimed outside of the USA and Canadian territories) will be processed at the charge of the buyer; and accepted for up to 10 days from the day of the reception.

Any returns sent back without contacting us will be refused

 

Returns Or Exchanges Other Countries & Refunds In Store Credit Money-Back  Guarantee

 

Returns or exchanges must be claimed within 7 days of reception and will be processed at the charge of the buyer.

Exchange: One FREE return label per order  

No extra fees


Store Credit Refund
: One FREE return label per order

(No extra fees. Credit of total value of the products returned sales taxes excluded)


Cash Refunds
: Return label $8.99 + handling fees $3.75 will be subtracted from the total refund 

(Sales Taxes will not be refunded if already submitted to the local taxes)

You agree to not dispute any charges at any time. In the event that you inadvertently dispute a charge made to your account in connection with a purchase made through this website, you agree to immediately cancel/withdraw such a dispute. 

You understand that disputing a charge through your financial institution is a violation of this Agreement and you agree to not do so. You are responsible for any fees, including attorney’s fees, associated with recouping payment on disputes and any collection fees associated with such an event.

How to Get the Refund?

You can get a refund by contacting us within 7 days of delivery on the contact us page. As per the above-mentioned guidelines, we will give you a refund within 10 business days.

When you return request is accepted we will email you all the shipping instructions by email.

Please ensure that both support@trophyshapewear.com & hello@trophyshapewear.com emails are NOT landing in your spam inbox, by adding them into your contact list.

Not As Described Or Damaged BEFORE try-on

If rejected for non compliance with the above terms, you will receive an email. Return to customer will be at the charge of the customer.


Other Reasons

In case of a return or exchange for any other reasons, you will be refunded in a form of a store credit coupon code (re-usable anytime) upon reception of the item.